Winnthinking News

News

UK Complaint Handling Awards 2018

Rebecca Winn is delighted to have been invited to judge at the UK Complaint Handling Awards 2018. The ceremony will take place on 22 February in London, and will recognise the very best in complaint handling and resolution from entrants across the UK. “I’m so pleased to be getting involved,” says Rebecca. “As you know, much ...

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Springboard: Booking ends 20 January!

The Springboard Women’s Development Programme is a phenomenon. It’s the flagship development programme for women that’s growing female talent in communities and businesses in over 40 countries. Here in the UK it’s often only available to employees of large organisations in-house – so here’s a rare opportunity for smaller businesses and individuals to access an open ...

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Hot News! Springboard comes to Suffolk in 2017

The Springboard Women’s Development Programme is coming to East Anglia. What an opportunity!

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Spring Forward: For new and aspiring leaders

Rebecca is now a Licensed Trainer for Spring Forward, the highly regarded, innovative development programme for new and aspiring leaders….it’s so much more than just an ‘introduction to leadership’ course…

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New for 2016: Effective Communication for Busy Teams

Building on the success of our Core Workshops we’re introducing a new title in 2016 called Effective Communication for Busy Teams. Featuring the brilliant Clarity4D profiling tool this is a fascinating way for your team members to understand their communication strengths, how they come across to other people and what makes their colleagues and customers ...

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Customer Service Strategies to Grow Your Small Business – 30 July

Customer Service Strategy to Grow Your Small Business: Because happy customers make Repeat Business, Referrals and Recommendations…

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Delivering Top Notch Customer Service by Phone – 23 July

Delivering Top Notch Customer Service by Phone – a workshop for small businesses with a BIG customer service focus!

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New! Workshops for small businesses

You asked, we’ve responded! Coming soon… our brand new open workshops designed specifically for small businesses and sole traders. It means everyone can access our expertise and know-how on a range of customer service related topics, including: Customer Service Strategies to Grow Your Small Business Delivering Top Notch Customer Service by Phone Dealing with Challenging Customer Behaviour Managing Small Teams ...

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Winnthinking has moved!

It’s time to update your address book! We’ve now moved to our new base here in the beautiful Suffolk countryside, and we love it… You’ll find our new address and phone number here, and you’ll still find us in all the same places online. Lots more news and events to come over the summer and we promise to ...

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Springboard Women’s Development Programme: Colchester 2015

GREAT NEWS! We are pleased to announce that Rebecca will be running a Springboard Women’s Development Programme in Colchester this spring. It’s a rare opportunity – here in the UK the vast majority of programmes are run for large organisations in-house, so that makes this open course rather special. Read more about it here, or request a ...

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Advent Offers Winners

We had a massive response to Advent Offers #1 and #2, thank you to everyone who took part! The winning names were drawn on Friday evening, and here are the results: Clarity4D Christmas Cracker Winners: – KAREN BROUGHTON – CHIRSTY CAIRNS – HAZEL SHERIDAN Santa’s Mini Workshop Winner: – ELLIE DOBSON Congratulations! We will arrange delivery of your prizes in the New ...

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Winnthinking Advent Offer #3: Springboard New Year’s Revolution!

Christmas is fast approaching… if you haven’t yet picked up on our Advent Offer #1 and Advent Offer #2 you’d better hurry! The closing date for these entries is midnight on Thursday 18 December! And so to our third and final Advent Offer… Sorry, gents, this one is just for the ladies, but you probably have ...

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Winnthinking Advent Offer #2: Santa’s Mini Workshop!

What a terrific response to our Advent Offer #1! There’s still time to take part – you have until midnight on Thursday 18 December to join in. But if you’re ready for more, here’s #2… Santa’s Mini Workshop! Well, not Santa’s exactly, but Rebecca is offering one FREE Mini Workshop for up to SIX people, on one ...

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Winnthinking Advent Offer #1: Clarity4D Christmas Cracker!

Welcome to the first of our special Advent Offers, celebrating our gorgeous new rebrand! Details of how to enter and the rules of entry appear below… Clarity4D Christmas Cracker! Clarity4D is a simple on-line questionnaire that generates an easy-to-understand but fascinating personal profile. It reveals important insights into how you and I come across to others, and how ...

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Introducing our fresh new look!

You said, we listened! Welcome to the refocused, refreshed Winnthinking People Development, spruced up and pumped up, ready to bring the very best in training and coaching to your organisation! What’s different? This year we’ve talked to our customers, reviewed the marketplace, listened to good advice and done some soul searching. The result? A new website, new ...

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OUR Customers Say...

Thank you Rebecca. I really enjoyed the two days. I think this has been one of the best courses I have ever attended.

The course was very thought provoking and informative. Rebecca is a fantastic trainer, she held my attention throughout the session.

Best course I have been on since I joined (the organisation) ten years ago... Really practical, felt like our needs were really addressed. Thank you!

Rebecca is a brilliant and excellent trainer. She is positive and motivational, inspirational at the same time as showing empathy.

This is the best course I've done.
I feel I am able to put what I've learned into practice not only with people I manage but with myself too.

Thank you Rebecca, you are an
excellent down to earth trainer. Really enjoyed the course!

Very useful techniques that I know I can take forward and continue to develop. Really liked the interactive activities and felt I actually learnt something I can use!

Trainer shared experiences and the discussion made everyone feel comfortable and confident.

I really enjoyed the course and will use plenty of what I have learned. Rebecca is really friendly and approachable.
A joy to be on the course. Thank U!

This was a brilliant few hours and I could have happily spent all day on the subject!

Very informative, very engaging trainer...
I wish I had had this training 20 years ago!

Rebecca was easy to talk to and very welcoming. She broke things down and enabled me to rethink my strategies.

Great trainer, brilliant afternoon – wish it had been a full day!

Really useful course, one of the best
I have been on! Rebecca was enthusiastic, informative, interesting. Thank you!

Rebecca was excellent – really knew her stuff! Really useful content, already thinking how I am going to change my behaviour or use tools learnt in my working life.

Really good course that had clearly been well thought through. I will certainly be referring to the content again.

Excellent trainer. Fantastic delivery of the material and really brought the best out of the group.

Content was well researched and the trainer knew the subject well. I liked how Rebecca listened to what we had to say.
It was a great experience, thank you!

Enjoyable day, thought provoking and instructive. Made me reconsider current practises. Great delivery, well paced, good amount of interaction.

The most enjoyable course I have attended. I felt that I learnt a lot about myself and can use this in relating and communicating with my team. THANK YOU!

I have been on several similar courses in previous employments, but this is the best one. It has given me tools and helpful hints, as well as being enjoyable.

The trainer was very enthusiastic and this rubbed off on everyone else!

The course has helped to highlight room for improvement in my work and has given me a new sense of confidence.

I thoroughly enjoyed the course and content and found the trainer very encouraging and engaging.

This course exceeded expectations and
I will be recommending it to colleagues.

Rebecca is an excellent trainer who is clear and helpful, professional and jargon-free. Lots of practical tips. Thanks!

Rebecca is an excellent trainer and I always come out of her sessions feeling inspired and positive!

Fantastic training… I think it helps to look at your behaviour and learn to deal with everyday situations more positively. Excellent.

Really enthusiastic trainer – very motivational! Got some good ideas to take forward and use in the future.

Course was very helpful and light-hearted. Everyone appears to have improved their positivity. Very impressed with the content and layout of the course – very good fun!

Thanks for today, Rebecca. I think it will really help.

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