Who We Are

We are a group of independent learning specialists, and we pool our expertise to bring you the very best in people development.

Here’s how we started…

Rebecca Winn founded Winnthinking People Development following many years as a learning and development professional, both in-house and in external consultancy.

Before moving wholly into people development in 2001, Rebecca spent a long time ‘at the sharp end’, dealing directly with customers (including angry, complaining ones) and as a people manager.

That’s important, because it gave her an insider’s understanding of the pressures experienced by people within customer facing roles. It also gave her an appreciation of the vital contribution played by those behind the scenes. Great customer service begins at the top, and moves right down through the whole organisation.

Keeping customers happy isn’t just down to those in the front line: it’s everyone’s job.

Increasingly Winnthinking People Development is engaging the services of some wonderful learning professionals. They bring with them additional areas of experience and expertise, and are highly effective in getting results.

We’re not about text book theory. We’re about real solutions for real people in real situations – and we think that makes us different.

Oh, and did we mention our belief that learning should be FUN?

Our clients are truly diverse, and have included major players in social housing, financial services, local government, manufacturing, entertainment, media, technology, aviation, education, communications, hospitality and more.

Increasingly we’re also being approached by local SMEs and start-ups, all looking for someone credible, approachable and creative to help them grow their business success.

“Rebecca ticks all of the boxes. She understood the problem we were experiencing, quickly found the root cause, she devised and delivered a really robust training package, this has resulted in a more engaged team, happier individuals and delighted customers.”
Contact Centre Manager, City & Guilds

Could your organisation use a little Winnthinking?


Let US Help YOU!

Call or email us today

01728 685726


OUR Customers Say...

Thank you Rebecca. I really enjoyed the two days. I think this has been one of the best courses I have ever attended.

The course was very thought provoking and informative. Rebecca is a fantastic trainer, she held my attention throughout the session.

Best course I have been on since I joined (the organisation) ten years ago... Really practical, felt like our needs were really addressed. Thank you!

Rebecca is a brilliant and excellent trainer. She is positive and motivational, inspirational at the same time as showing empathy.

This is the best course I've done.
I feel I am able to put what I've learned into practice not only with people I manage but with myself too.

Thank you Rebecca, you are an
excellent down to earth trainer. Really enjoyed the course!

Very useful techniques that I know I can take forward and continue to develop. Really liked the interactive activities and felt I actually learnt something I can use!

Trainer shared experiences and the discussion made everyone feel comfortable and confident.

I really enjoyed the course and will use plenty of what I have learned. Rebecca is really friendly and approachable.
A joy to be on the course. Thank U!

This was a brilliant few hours and I could have happily spent all day on the subject!

Very informative, very engaging trainer...
I wish I had had this training 20 years ago!

Rebecca was easy to talk to and very welcoming. She broke things down and enabled me to rethink my strategies.

Great trainer, brilliant afternoon – wish it had been a full day!

Really useful course, one of the best
I have been on! Rebecca was enthusiastic, informative, interesting. Thank you!

Rebecca was excellent – really knew her stuff! Really useful content, already thinking how I am going to change my behaviour or use tools learnt in my working life.

Really good course that had clearly been well thought through. I will certainly be referring to the content again.

Excellent trainer. Fantastic delivery of the material and really brought the best out of the group.

Content was well researched and the trainer knew the subject well. I liked how Rebecca listened to what we had to say.
It was a great experience, thank you!

Enjoyable day, thought provoking and instructive. Made me reconsider current practises. Great delivery, well paced, good amount of interaction.

The most enjoyable course I have attended. I felt that I learnt a lot about myself and can use this in relating and communicating with my team. THANK YOU!

I have been on several similar courses in previous employments, but this is the best one. It has given me tools and helpful hints, as well as being enjoyable.

The trainer was very enthusiastic and this rubbed off on everyone else!

The course has helped to highlight room for improvement in my work and has given me a new sense of confidence.

I thoroughly enjoyed the course and content and found the trainer very encouraging and engaging.

This course exceeded expectations and
I will be recommending it to colleagues.

Rebecca is an excellent trainer who is clear and helpful, professional and jargon-free. Lots of practical tips. Thanks!

Rebecca is an excellent trainer and I always come out of her sessions feeling inspired and positive!

Fantastic training… I think it helps to look at your behaviour and learn to deal with everyday situations more positively. Excellent.

Really enthusiastic trainer – very motivational! Got some good ideas to take forward and use in the future.

Course was very helpful and light-hearted. Everyone appears to have improved their positivity. Very impressed with the content and layout of the course – very good fun!

Thanks for today, Rebecca. I think it will really help.

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