Happy customers make Repeat Business, Referrals and Recommendations. Keeping your customers consistently delighted with the service they receive is the most cost effective way to grow your business’s profits. The big corporates have the budgets and the wall-to-wall exposure, but the point of delivery is where small business owners and sole traders have the edge – if you know what you’re doing.
This one-day workshop has been designed specifically for sole traders and small business owners who want to harness the power of awesome customer service to retain and win more business.
Date: Thursday 30 July 2015, 9.30 – 4.30
Cost: £120.00 + VAT (reduced price for 2+ bookings)
Get in touch today for full details and to reserve your place. Strictly first come, first served.