Category: Winnthinks

Proportion

2020, we’ve got your back.

Slowing down towards the festive season, I’m feeling pensive. What follows is largely me giving myself a talking to, but feel free to jump onto my train of thought. People’s lives are unique, aren’t they? Here in rural Suffolk my …

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It’s YOUR training. What’s in it for ME?

Trainers, meet the Prisoner in the room. The person that’s looking anywhere but at you – or staring blankly at you with ‘challenge’ etched in hard lines on their face. How do we convert that Prisoner (and it might be a roomful of them) into a Learner? Indeed, how do we help everyone engage productively?

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Is your Verbal Handshake like a wet fish?

Have you ever thought about the way you answer the phone as your Verbal Handshake? If not, you should. If our physical handshake delivers a powerful message about our trustworthiness and level of interest in the other person, our Verbal Handshake does exactly the same thing.