Coaching and Mentoring Skills

Thank you Rebecca. I really enjoyed the two days. I think this has been one of the best courses I have ever attended.

Rebecca is a brilliant and excellent trainer. She is positive and motivational, inspirational at the same time as showing empathy.

This is the best course I’ve done. I feel I am able to put what I’ve learned into practice not only with people I manage but with myself too.

Delivering Customer Service

Thank you Rebecca, you are an excellent down to earth trainer. Really enjoyed the course!

The course was very thought provoking and informative. Rebecca is a fantastic trainer, she held my attention throughout the session.

Very useful techniques that I know I can take forward and continue to develop. Really liked the interactive activities and felt I actually learnt something I can use! Trainer shared experiences and the discussion made everyone feel comfortable and confident.

I really enjoyed the course and will use plenty of what I have learned. Rebecca is really friendly and approachable. A joy to be on the course. Thank U!

Managing Difficult Customers

Best course I have been on since I joined (the organisation) ten years ago… Really practical, felt like our needs were really addressed. Thank you!

This was a brilliant few hours and I could have happily spent all day on the subject!

Very informative, very engaging trainer… I wish I had had this training 20 years ago!

Rebecca was easy to talk to and very welcoming. She broke things down and enabled me to rethink my strategies. Great trainer, brilliant afternoon – wish it had been a full day!

Really useful course, one of the best I have been on! Rebecca was enthusiastic, informative, interesting. Thank you!

Rebecca was excellent – really knew her stuff! Really useful content, already thinking how I am going to change my behaviour or use tools learnt in my working life.

Selling and Consulting

Really good course that had clearly been well thought through. I will certainly be referring to the content again. Excellent trainer. Fantastic delivery of the material and really brought the best out of the group.

Content was well researched and the trainer knew the subject well. I liked how Rebecca listened to what we had to say. It was a great experience, thank you!

Enjoyable day, thought provoking and instructive. Made me reconsider current practises. Great delivery, well paced, good amount of interaction.

The Art of Influencing

The most enjoyable course I have attended. I felt that I learnt a lot about myself and can use this in relating and communicating with my team. THANK YOU!

I have been on several similar courses in previous employments, but this is the best one. It has given me tools and helpful hints, as well as being enjoyable. The trainer was very enthusiastic and this rubbed off on everyone else!

Training for Trainers

The course has helped to highlight room for improvement in my work and has given me a new sense of confidence. I thoroughly enjoyed the course and content and found the trainer very encouraging and engaging.

This course exceeded expectations and I will be recommending it to colleagues. Rebecca is an excellent trainer who is clear and helpful, professional and jargon-free. Lots of practical tips. Thanks!

Positive Thinking and Assertiveness

Rebecca is an excellent trainer and I always come out of her sessions feeling inspired and positive!

Fantastic training… I think it helps to look at your behaviour and learn to deal with everyday situations more positively. Excellent.

Making Change Positive

Really enthusiastic trainer – very motivational! Got some good ideas to take forward and use in the future.

Course was very helpful and light-hearted. Everyone appears to have improved their positivity. Very impressed with the content and layout of the course – very good fun!

Thanks for today, Rebecca. I think it will really help.

Coaching Clients

Thank you for everything the sessions have really helped to put things into perspective and to help me look at things in a more positive and proactive way. Rather than just react to everything I now try to step back and look at things and make decisions having weighed everything up first.

I appreciate that I can be completely honest and open and not be judged.

It encourages me to stop relying on someone else to come up with all the answers and actually do some thinking myself, whilst being both challenged and supported.

Rebecca has been absolutely fantastic to work with. Thank you!

I have found the coaching experience brilliant!

Having the time, space and freedom to reflect has been a really great experience and Rebecca has the real skill of being able to support you to consider aspects and approaches that you may never have thought of yourself.

I found the whole experience to be of benefit to me and my team. Coaching (in my opinion) would be of real use…for all new appointees in managerial positions.

Really enjoyed the sessions and found I benefited enormously by putting things into perspective. Found Rebecca very non-judgemental and very easy to relax with. She was also very encouraging.

For years I had been avoiding a demon caused by a presentation that went badly wrong. After a couple of sessions with Rebecca I now have the confidence, tips and some tricks up my sleeve to quash that demon to a more manageable size! Thank you – your help has been invaluable.